SecureNow

Intimate a claim 15

• What are shortfall documents? Where do you send them?
• How do I know if my claim has been registered or processed?
• What are the different types of claims?
• Do I need to inform SecureNow on intimation of claim by insurer or TPA?
• A Checklist for Claiming Insurance: The Do's and Don’ts

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Determine settlement times and claim status 8

• How do I know the checklist of documents required to process my claim?
• Once I send the scanned/soft copy of documents for claim, how do I know it has been acknowledged by the insurer?
• Are my medical expenses incurred before and after hospitalization covered?
• What documents must I submit for a reimbursement claim?
• How long does it take to process the reimbursement claim and when will I receive the payment after approval of the claim?

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