SecureNow

Intimate a claim 15

• What are shortfall documents? Where do you send them?
• How do I know if my claim has been registered or processed?
• What are the different types of claims?
• Do I need to inform SecureNow on intimation of claim by insurer or TPA?
• A Checklist for Claiming Insurance: The Do's and Don’ts

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Determine settlement times and claim status 8

• How do I know the checklist of documents required to process my claim?
• Once I send the scanned/soft copy of documents for claim, how do I know it has been acknowledged by the insurer?
• Are my medical expenses incurred before and after hospitalization covered?
• What documents must I submit for a reimbursement claim?
• How long does it take to process the reimbursement claim and when will I receive the payment after approval of the claim?

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Complain about a claim 0

Ask for an endorsement 1

• Is mid-term inclusion of dependants allowed in endorsement?

Check the status of your endorsement 3

• Will I be updated if my endorsement has been processed? (for private or PSU)
• If my endorsement is not processed, how do I know that?
• When and how will I receive my endorsement copy and active data?

Complain about an endorsement 0

Get a mediclaim card 1

• How will I receive my Mediclaim cards?

Make changes in your card 0

Complain about a medical card 0

Get your policy copy 8

• Getting your policy from SecureNow's mobile app
• What to do if you have not got your Workman Compensation policy after an online payment?
• How can a customer login to SecureNow portal – PAM (Policy Administration and Management
• How to purchase a Workmen Compensation policy online and get a policy copy
• When will the policy be issued

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Make changes in your policy copy 0

Complain about your policy copy 0

Renewal 1

• When can I renew my policy?